Please arrive 10 minutes prior to your appointment and check in at the front desk. If you prefer curbside care or to wait in your car until an exam room is available for you please just call when you arrive. For your pet’s protection, and that of others, dogs must be on a leash (non-retractable is preferred) and under your control, while cats will need to be in a carrier. If your pet is coughing, or your puppy has diarrhea, please let us know before your arrival so that we can minimize the spread of potentially infectious diseases.

If you need help carrying a pet into the hospital, please let us know so we can assist you. If your pet has a history of biting or aggressive behavior, please let us know ahead of time. We want your pet to experience as little stress as possible while ensuring everyone’s safety. In some instances, we may prescribe medication to minimize your pet’s anxiety. For particularly fearful or aggressive pets, a muzzle may be needed. This is not a demarcation of your pet or an insult to an owner! For your and your child’s safety, please refrain from approaching any pet without first getting the owner’s consent.