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Covid-19 Protocols

STARTING FRIDAY, JANUARY 7TH, 2022

Unfortunately, as of January 7, 2022, we've had to limit our appointments to curbside only*. When you arrive at the clinic for your pet's appointment, please call us at 618-222-9860. 

This difficult decision was made in an effort to protect everyone as infection rates have surged. With cold and flu season compounding the omicron variant infection and the difficulty we've all faced in obtaining COVID testing, we must do what we can to minimize the transmission of infections. Even the hint of being sick severely hinders our team's ability to care for patients. We will reassess this decision in a few weeks.  

Please know that we have the ability to offer video visits through Google Meet so that you can be in the room virtually while your pet is being examined by the doctor.  Let us know if you would like to be in the room virtually when you make your pet's appointment.  If you are sick and your pet must be seen, please have someone else bring your pet to the appointment. For certain issues, we can also do a virtual visit, again, going through Google Meet.

We appreciate your cooperation and patience as we adapt, once again, to this ever-evolving situation. Our utmost concern is being able to continue caring for as many of our patients as possible! We are still hopeful for a more "normal" 2022, and we are wishing you the best in this new year.

As always, please have all dogs on a nonretractable leash, kitties in carriers, and exotic pets in safe enclosures. Also, please fill out any needed paperwork online at your earliest convenience.

*If your pet is being seen for end-of-life services, we understand how difficult this is and the need to be with your pet while he/she passes. Due to the relatively small size of our comfort room, please limit the number of family members escorting your pet to no more than two, and wear a mask at all times.
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info@bestfriendsahpr.com

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