Due to concerns about the threat of the Coronavirus (COVID-19), Best Friends Animal Hospital is taking additional precautionary measures to keep our staff, doctors, animals and visitors safe. We will be implementing Concierge Service for all your veterinary needs.

Only our staff will be allowed inside our building, but we will give you curbside service! We ask that you pull into a parking spot and give us a call at (618) 222-9860.

Please remain in your vehicle with your pet. We will discuss your needs by phone and at the end of the phone conversation, a staff member will come to your car to bring your pet into the building for examination. When the evaluation is complete, we will discuss any findings and recommendations, and return your pet to you. If you prefer to do a video call while your pet is being examined, please let us know. We can send you an email link. Please have Google Meet installed on your mobile device. Please have all cats in carriers and dogs on a controlled leash. Clients will not be permitted inside the hospital. If you need prescription medications, heartworm or flea control refills or prescription diets, please call us when you are in the parking lot and we will bring these out to your vehicle.

Our goal is to continue to provide full service veterinary care to your beloved pets. As of now, we are open for business from 7:00 am-5:00pm Monday through Friday and 8:00 am to noon on Saturday.

It is important that our team stay healthy, that we do what we can to limit the spread of disease among our visitors and we do our part in “flattening the curve” in our community. Thank you for your patience (our phones are ringing A LOT!) as well as your cooperation!