Customer Care Representative

Location: 202 Frank Scott Parkway East Swansea IL 62226
Industry: Veterinary
Occupational Category: Receptionist
Hours: Part-time
Description: We are a 3 doctor, AAHA accredited small animal hospital and are currently seeking a Customer Care Representative. This position involves answering phones, scheduling appointments, greeting clients at the front desk, checking clients in/out, taking payment, answering questions regarding pet health, and entering invoices and documentation into client files. It requires a high degree of accuracy and exceptional customer service skills. Flexibility with scheduling is a must. Previous animal care experience preferred. Resumes can be emailed to info@bestfriendsahpr.com or you can fill out the online application.

Date Posted: 09-13-2019

Veterinary Technician / Nurse

Location: 202 Frank Scott Parkway East Swansea IL 62226
Industry: Veterinary
Occupational Category: Nurse
Hours: Part-time
Description: We are a 3 doctor, AAHA accredited small animal hospital which also offers boarding. We are currently seeking to fill a part-time veterinary nurse position. The position requires licensing and/or experience. Applicants must have the ability to offer excellent customer service and to get along well with co-workers. In addition, the position will require the person to feel comfortable answering questions regarding pet behavior and medical concerns, and to make recommendations for patient care in accordance with the philosophies held by the doctors at Best Friends.

Responsibilities include maintaining a professional, pleasant attitude and appearance, assisting in exam rooms, collecting & recording information/history, client education, surgical prep, anesthesia monitoring, collecting & submitting lab samples, performing diagnostic tests, taking xrays, preparing & administering vaccines, filling prescriptions, performing therapeutic laser treatments, cleaning exam rooms and treatment/surgical areas. Proper animal restraint is required which may involve lifting animals weighing more than 50 pounds. A willingness to learn and the ability to follow instructions are required, as well as the ability to multi-task and prioritize tasks. Flexibility with scheduling is a must. Resumes can be emailed to info@bestfriendsahpr.com or you can fill out the online application.

Date Posted: 09-13-2019
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