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Testimonials

At Best Friends Animal Hospital & Pet Resort we value our clients' experience. Please read below to see what some of our clients have said.


“Every member of the Best Friends team is wonderful. Friendly and highly skilled at their job, I'm confident my pets receive the best care possible.” - Bridget J - March 2017 (Google)

“Staff is very involved and very nice. One of the vets was very informative when we brought a large boa constrictor in (which is obviously uncommon).” - Jennifer C - March 2017 (Google)

“I recently started taking my babies to this vet and they are far and away the best I have ever been to. Super clean facilities and a very competent, compassionate and caring staff. Look no further. I have been a dog owner for over 30 years.” - Cheri L - February 2017 (Google)

“We took our dog, Akira, in for an appointment. Dr Deni had taken care of my cat previously and I was impressed with her professional and caring attitude towards pets and their humans. Unfortunately, our sweet girl had lymphoma and we had to put her down. Dr Deni and the staff were so kind, caring, respectful and patient during the entire process. Very fair rates, extremely competent, and excellent staff...what more could you ask for?” - Trisha T - August 2016 (Google)

“Hands down best vets and staff ever!” - Nichole M - May 2016 (Google)

“Very honest and took time to explain everything about my dog Jack. I been to many Vets and Best Friends gave the best top rated care. They really seem to care about the animals.” - Angelinia A - March 2016 (Google)

“Great vet and staff. They are knowledgeable and caring. Dr.Craig always does his best to diagnose a problem, using the least invasive and less expensive testing, when possible. I have always had giant breed doggies and anyone who has been a pet parent to these big babies knows that it takes very little treatment/tests to rack up a tremendous bill. He's also very honest and realistic with the services that his facility is able to offer. If diagnosis requires a specialist, for example a neurosurgeon, he will suggest it. He won't bleed you dry for treatment and tests if he believes that inevitably your pet will require more extensive diagnostic testing at a specialist facility. .My vet prior to Dr. Craig, charged me for the same medication repeatedly for the treatment of a reoccuring condition that required a surgical procedure, instead of referring me to a specialist that was qualified and equipped to do what was necessary to cure the problem. They have a Clean facility, no long wait for app. times, very reasonable rates, compassionate and competent docs and staff. They are the best!” - Yvonne R - May 2016 (Google)

“I love this place. They're wonderful to me and my pets through good times and bad.” - November 2016 - Adam D - (Facebook)

“My husband and I just lost our oldest furbaby, Allie a month ago. We've been with this wonderful group of people for a long time. Everytime we come in for something for our babies, they treat us like old friends and family. When Allie passed, they were with us and so supportive. They've done so much for us after...we can't thank them enough. Thank you Best Friends, for all you do!” - Jennifer C - August 2016 (FB)

“I won't take my babies any where else, well unless Dr Deni goes somewhere else, I have been with her for almost 14 yrs, I followed her from another place that was 2 miles from my house, now she is 30 minutes from my house, but no one else will ever touch my babies. The girls there are so wonderful & helpful when I have all my dogs at once, 200 lbs worth of dogs & they are there to help unwind me. When my St Bernard passed away, they send me a card that all of them signed & planted a tree in Sadie's name. They go above & beyond. Love them all.” - Kelley E - November 2016 (FB)

“This was our first visit with our two girls as our previous vet retired. We were very impressed with all of the staff. One of our girls can be timid around strangers but everyone did a great job making her feel welcome and at ease. The vet gave us sound advice and did not try to push or upsell products to us which I greatly appreciate. Will return and will certainly recommend to friends and family.” - Cara L - February 2017 (FB)

“You might hear this alot from reviews, but the techs and vets here actually really care about you and your furry kid. I have been taking my hedgehog in to get some issues taken care of and while it's been a long process they have cared every step of the way. Very knowledgeable and kind hearted people. Definitely a recommend for specialty exotics pets!” - Jason B - September 2016 (FB)

“Dr. Craig was absolutely amazing. He cared for and diagnosed my African Pygmy Hedgehog. He was very patient and kind. Unfortunately, my baby didn't make it (he was almost 5 years and developed a tumor restricting his airway so we put him out of his suffering) Dr. Craig was very knowledgeable on exotics and was very gentle with him. I will return there in the future!” - Kiersten M - September 2016 (FB)

  • "Dr. Daphne is one of the most caring vets we’ve known. Even our 18-year old cat, Oliver, immediately took to her–he articulated his affection very loudly and showed his appreciation by sharing something of a personal nature. Despite all of that, Daphne called him a “good boy.” We love Dr. Daphne!"
    FRED & BARBARA W.
  • "I can’t tell you how grateful we are that we have such awesome vets! Your patience, communication, and above-and-beyond care is just incredible, and I know Hammie and Bear are in great hands."
    Jenna W.
  • "Thank you! I’ve used other home vets but you are by far the best."
    Nadine G.

Our Location - 202 Frank Scott Pkwy E, Swansea IL

Office Hours

Main Office

Monday:

7:00 am-5:00 pm

Tuesday:

7:00 am-7:00 pm

Wednesday:

7:00 am-7:00 pm

Thursday:

7:00 am-7:00 pm

Friday:

7:00 am-5:00 pm

Saturday:

8:00 am-12:00 pm

Sunday:

Closed

  • "This was our first visit with our two girls as our previous vet retired. We were very impressed with all of the staff. One of our girls can be timid around strangers but everyone did a great job making her feel welcome and at ease. The vet gave us sound advice and did not try to push or upsell products to us which I greatly appreciate."
  • "You might hear this alot from reviews, but the techs and vets here actually really care about you and your furry kid. I have been taking my hedgehog in to get some issues taken care of and while it's been a long process they have cared every step of the way. Very knowledgeable and kind hearted people. Definitely a recommend for specialty exotics pets!"