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Darlene Office Manager At Best Friends AHPR

Office Manager
Darlene, our office manager, joined Best Friends in February, 2007 after having worked for the State of Illinois for 16 years.

She and has 3 beautiful daughters – Emily, Sarah and Audrey – and 1 precious granddaughter, Courtney, as well as a cat, CC (Crazy Cat), several fish, a bulldog named Zoe, and three grandpuppies, Ray, Abu, and Chevy. She feels fortunate to have been blessed throughout her life with a wonderful family, friends and employment, and when not spending time with them, enjoys doing most any kind of home improvement, reading, making stained glass projects, and playing video games.

Our Location - 202 Frank Scott Pkwy E, Swansea IL

Office Hours

Main Office


7:00 am-5:00 pm


7:00 am-7:00 pm


7:00 am-7:00 pm


7:00 am-7:00 pm


7:00 am-5:00 pm


8:00 am-12:00 pm



  • "This was our first visit with our two girls as our previous vet retired. We were very impressed with all of the staff. One of our girls can be timid around strangers but everyone did a great job making her feel welcome and at ease. The vet gave us sound advice and did not try to push or upsell products to us which I greatly appreciate."
  • "You might hear this alot from reviews, but the techs and vets here actually really care about you and your furry kid. I have been taking my hedgehog in to get some issues taken care of and while it's been a long process they have cared every step of the way. Very knowledgeable and kind hearted people. Definitely a recommend for specialty exotics pets!"