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Payment Options

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1. In order to focus on our patients' needs, customer service and minimizing costs, we do not bill. Payment is expected at the time service is provided.

2. We accept debit cards, credit cards (Visa, Mastercard, Discover, American Express) and cash. All cards must be signed by the owner of the card. We are no longer able to accept personal checks.

3. When unexpected illness strikes a pet, unexpected expense strikes as well. Best Friends understands this and we've been able to make some special arrangements through the Care Credit program. Care Credit is the credit card exclusively for healthcare services. Whether it's a routine checkup or emergency surgery, you shouldn't have to worry about how to get the best medical care for your pet. Care Credit lets you say "yes" to the best treatment for your pet immediately, and pay for it over time with low monthly payments that fit your budget. It takes just a few minutes to apply online at Care Credit Application.

4. Another popular option for your family and pet is insurance coverage. To learn more, please visit the following pet insurance websites:

Our Location - 202 Frank Scott Pkwy E, Swansea IL

Office Hours

Main Office

Monday:

7:00 am-5:00 pm

Tuesday:

7:00 am-7:00 pm

Wednesday:

7:00 am-5:00 pm

Thursday:

7:00 am-7:00 pm

Friday:

7:00 am-5:00 pm

Saturday:

8:00 am-12:00 pm

Sunday:

Closed

  • "This was our first visit with our two girls as our previous vet retired. We were very impressed with all of the staff. One of our girls can be timid around strangers but everyone did a great job making her feel welcome and at ease. The vet gave us sound advice and did not try to push or upsell products to us which I greatly appreciate."
  • "You might hear this alot from reviews, but the techs and vets here actually really care about you and your furry kid. I have been taking my hedgehog in to get some issues taken care of and while it's been a long process they have cared every step of the way. Very knowledgeable and kind hearted people. Definitely a recommend for specialty exotics pets!"