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Mission

Our team will provide our patients with state-of-the-art veterinary care in a compassionate and professional manner in an effort to promote a long, healthy life and support the human-pet bond. We will give our clients friendly, efficient and high-quality service in a caring atmosphere and provide them with the education they need to make the best decisions they can to care for their pet(s). At Best Friends Animal Hospital & Pet Resort we realize that your pets aren’t “just pets”, but rather important family members that contribute to the quality of your life. And as family members, you want them to live long, healthy lives. Our goal is to help you accomplish this. As veterinarians, we are fortunate in that we are the only medical doctors who can care for our patients from the time they are born throughout their entire lives. This gives us the opportunity to develop a long and special relationship with our clients and our patients. In so doing, we promise to offer the following to you and your pet:

Medical Care:

  • A clean, comfortable and professional environment for you and your pet
  • Excellent customer service that not only meets, but exceeds your expectations
  • Education to increase your awareness on topics that relate to your pet’s health & well-being, and maybe even your own
  • A tailored plan for each pet’s preventative services that take into consideration your pet’s breed, age, environment, and health
  • High quality, professional & cost-effective medical care that is best suited to you and your pet

Resort Care:

  • A clean and comfortable environment that is similar to “home”
  • An abundance of positive interaction
  • Attention to the “necessities” including food, water, and potty-breaks
  • Many other standard amenities, and the option for additional amenities, to enhance your pet’s stay
  • Peace of mind that while you are away your pet is being well taken care of

Our Location - 202 Frank Scott Pkwy E, Swansea IL

Office Hours

Main Office

Monday:

7:00 am-5:00 pm

Tuesday:

7:00 am-7:00 pm

Wednesday:

7:00 am-5:00 pm

Thursday:

7:00 am-7:00 pm

Friday:

7:00 am-5:00 pm

Saturday:

8:00 am-12:00 pm

Sunday:

Closed

  • "This was our first visit with our two girls as our previous vet retired. We were very impressed with all of the staff. One of our girls can be timid around strangers but everyone did a great job making her feel welcome and at ease. The vet gave us sound advice and did not try to push or upsell products to us which I greatly appreciate."
  • "You might hear this alot from reviews, but the techs and vets here actually really care about you and your furry kid. I have been taking my hedgehog in to get some issues taken care of and while it's been a long process they have cared every step of the way. Very knowledgeable and kind hearted people. Definitely a recommend for specialty exotics pets!"