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Emergencies

During Office Hours:

If you have an emergency when we are open, please call our office at 618-222-9860 to speak to one of our team members. We can discuss the situation with you & determine if your pet should be seen immediately, in which case by having spoken with you we will be able to prepare for your arrival. Please note that we are not staffed overnight with medical personnel. If your pet is critical and/or may need overnight medical attention, we might need to have you transfer your pet to the Animal Emergency Center in Collinsville (see below) or Hawthorne Animal Hospital in Glen Carbon. If you have an emergency during the day or your pet is critical, Hawthorne Animal Hospital in Glen Carbon accepts patients needing 24 hour care.

If you have an emergency during office hours, we highly encourage you to give us a call at 618-222-9860 to speak to one of our team members.

After Office Hours & Holidays:

For after hours emergencies & on holidays, please call the Animal Emergency Center.

Animal Emergency Center
2005 Mall Street
Collinsville, IL 62234
618-346-1843

Our Location - 202 Frank Scott Pkwy E, Swansea IL

Office Hours

Main Office

Monday:

7:00 am-5:00 pm

Tuesday:

7:00 am-7:00 pm

Wednesday:

7:00 am-5:00 pm

Thursday:

7:00 am-7:00 pm

Friday:

7:00 am-5:00 pm

Saturday:

8:00 am-12:00 pm

Sunday:

Closed

  • "This was our first visit with our two girls as our previous vet retired. We were very impressed with all of the staff. One of our girls can be timid around strangers but everyone did a great job making her feel welcome and at ease. The vet gave us sound advice and did not try to push or upsell products to us which I greatly appreciate."
  • "You might hear this alot from reviews, but the techs and vets here actually really care about you and your furry kid. I have been taking my hedgehog in to get some issues taken care of and while it's been a long process they have cared every step of the way. Very knowledgeable and kind hearted people. Definitely a recommend for specialty exotics pets!"